Orders are shipped through FedEx, UPS, or USPS from warehouse in San Jose, California. Free economic shipping within US.
Most new, unopened merchandise can be returned within 30 days of purchase, unless noted in our Return Policy Exceptions.
Returns for purchases with valid proof of purchase will be exchanged or refunded as determined on a case by case basis. Refunds will be issued to the original form of payment (credit card, PayPal, etc.), unless noted in our Return Policy Exceptions. Please contact us at the beginning of the return process and obtain a return authorization number. Once the authorization number is received, please mail the parcel to the designated address. Exchange or refund will be processed after the return parcel is received.
If you're missing your receipt, we may be able to locate it in our system. Receipts for purchases made with a credit or debit card or by check may be located in our system within 30 days of purchase.
Items must be returned with all components for a full refund.